None of this “I will be there between noon and five p.m.” You get an exact appointment time with a one-hour window of arrival. And if we are ever late, we’ll call ahead to let you know.
2. BECAUSE YOU GET PROMPT RESPONSE. Even if we are scheduled very tightly, we have the staff and the flexibility to schedule you outside of our regular cleaning hours if you need immediate service.
3. BECAUSE WE ANSWER THE PHONE LIVE. You only get voice mail if all the phones are ringing at once, and we return calls promptly.
4. BECAUSE YOU GET HONEST PRICING. No sales gimmicks, no hidden costs. All prices are presented ethically in your carpet audit.
5. BECAUSE YOU GET THE BEST CARPET CLEANING METHOD. All cleaning methods are not created equal. We use truck mounted hot water extraction; the method suggested by all major carpet manufacturers and endorsed by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
6. BECAUSE YOU’LL BE CALLING A CERTIFIED CLEANER. I have committed myself to becoming an expert in my field, and currently hold certifications by the prestigious Institute of Inspection, Cleaning and Restoration Certification along with Bane Clene certification. These certifications, along with my years of experience, qualify me as an expert cleaner.
7. BECAUSE YOU’LL TALK TO AND BE SERVICED BY KNOWLEDGEABLE STAFF. I am not a one-man operation, so I don’t think it’s enough that only I receive the training and certification to constantly improve my skill as a carpet cleaning professional. My technicians and office staff also receive ongoing training.
8. BECAUSE I DON’T CUT CORNERS, I CLEAN THEM! We take all the time needed to clean every square inch thoroughly. (Remember, you will get the most thorough cleaning ever or it’s FREE!).
9. ONE CALL SERVICE
• Carpet Cleaning
• Pet Stain & Odor Removal Specialist
• Upholstery / Furniture Cleaning
• Oriental Rug Cleaning
• Tile & Grout Cleaning and Sealing
• Clean & Polish Marble, Travertine and Granite
• Water Damage Restoration
10. BECAUSE YOU GET MORE THAN A SATISFACTION GUARANTEE: I offer a lot more than the most thorough cleaning ever. I also guarantee that no spots will return. If a spot should ever return, I will also return and we will figure out how to remove it permanently. Furthermore, for the first week after I clean your carpets, if someone should accidentally track dirt on it, or spill on it, just call me and I will remove the spot or spill for free!